Microsoft Dynamics 365 LS Central for Retail

All-in-One Business Management Software Solutions for retail and hospitality companies of all sizes.

All-in-One Business Management

For over two decades, LS Retail has been developing market leading software solutions that are currently used by retailers and restaurateurs across 120 countries, with support that exceeds 200 certified Microsoft and LS Retail partners in over 70 countries.

Thanks to our vast knowledge and experience in the retail and food-service industry, we are able to offer scalable solutions to manage the complex operational requirements of organizations within such diverse areas as: fashion, electronics, furniture, duty free, restaurants, coffee shops, forecourt and c-stores and many more.

The Complete Business Solution LS Central for retails is an integrated system; therefore, the POS, back office and head office all use the same application. This makes it possible to track individual transactions from the POS to the General Ledger, which maximizes your control over the business.

LS Central for retails is built on Microsoft Dynamics NAV which means that users also have access to other parts of the Microsoft Dynamics NAV application such as Finance, Sales and Marketing, Warehousing and Service. Microsoft Dynamics NAV offers ease of use, quick implementation, and the power to support all the present and future needs of a thriving business.

More than 100,000 customers, through 3500 resellers world-wide, have already chosen Dynamics NAV as their ERP solution. The success of Dynamics NAV as a business tool can be credited to its constant development, which has enabled it to remain state of the art. Dynamics NAV puts the focus on flexibility, on enhancing ease of use and on offering continued support to businesses world-wide.

Unified Commerce

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Customer Service
Stores Restaurants
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Financials & budgeting

Inventory & warehouse management

Sales & marketing

Reporting & analytics

Human resource management

Store/POS configuration

Price, offer, coupon management

Replenishment

Loyalty management

Social Media

Customer Service

Map of locations with directions

Personalized offer and notifications 

Mobile loyalty on various devices

eCommerce & mobile

Store Restaurants

Staff interactions with cross/up-sell

Ordering & transfers

Stock management

End-of-day cash management

Easy-to-use POS/mobile POS

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  • LS Central and Microsoft Dynamics 365 Business Central are completely integrated into one solution
  • One solution for the company
  • All data for items, customers, vendors, offers, POS layout and more are set in the LS Central back office
  • Customers do their shopping wherever it fits them
  • In store, eCommerce and loyalty apps
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  • Complete, end-to-end retail solution
  • Centralized management & visibility
  • Integrated sales distribution and
    e-Commerce to order fulfillment
  • Purchasing and inventory management
  • Price, promotion, offers
  • Customer loyalty
  • Accounting
  • Machine learning
  • Analytics
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Content management in one system

Example:

  • Item is created once and used in all platforms
  • LS Central POS
  • Mobile Inventory
  • eCommerce
  • ScanPayGo

Offers, marketing and campaign management
 – all in LS Central

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  • New Price
  • Discounts
  • Multiple triggers
  • Loyalty
  • Relations
  • Amount
  • Multiple benefits
  • Price/discount
  • Coupon
  • Gift
  • Points
  • Usage
  • Configuration
  • Statistics
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  • Identify your customer and get to know their likings and preferences
  • Offer them personalized offers and services
  • Allow them to earn and pay with points in all channels
  • Provide them with information about your location
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  • Personal rewards based on customer loyalty
  • Can be specific for loyalty customers
  • According to their interests
  • With rewards as additional points,
    coupons and items
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Fully integrated in LS Central

Covers key processes:

  • Automatic Replenishment
  • Manual Replenishment
  • Store Stock Redistribution
  • Store based Replenishment


Key features:

  • Budgets and Open-to-Buy
  • Assortment management
  • Lifecycle management
  • Demand forecasting
  • Proposal calculation for Purchase and Transfer Orders
  • Out-of-stock tracking

 

Store Processes

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  • Configurable and intuitive user interface
  • Managed at HO
  • LS Central POS
  • Browser based
  • Works on different devices
  • Online or offline
  • Flexible architecture
  • Hardware independent
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  • Automatically loads POS in a browser
  • Connects with devices - printer, scanner and EFT
  • POS layout and colors are configured the same way as the standard LS Central POS
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  • Make your staff productive
  • Make them mobile
  • Make it easy for them to service the customer
  • Different options for the cashier
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Sales staff have a tablet with the POS in clienteling mode and display it to their customer

An item tree makes it easy to look for items

Possible to:

  • Display detailed item information
  • Filter items by attributes
  • Compare items based on attributes
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LS Central POS assists cashiers

  • Increase the basket size with cross-selling
  • Prompt to cashier with promotions
  • Recommend items
  • Sell the right product with sales commission
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  • Easy to return in POS by:
  • Scanning receipt‘s barcode
  • Selecting transaction and reverse
  • Manual input
  • LS Central POS can sell and return items in same sale
  • Controlled by setup
  • Inventory visibility across channels
  • Easy to view inventory level for different stores in the POS
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For the retailer’s staff

  • Works both online and offline
  • Inventory processes
  • Master data lookup
  • Worksheets
  • Purchase, Purchase Return, Stock Transfer, Stock Request
  • Stock Counting, Positive Adjustment, Negative Adjustment
  • Prepack
  • Label Ordering
  • Picking
  • Receiving
  • Mobility, speed and accuracy
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Possible to order items:

  • At store
  • In eCommerce
  • With a Loyalty App/ ScanPayGo

 

Items can be

  • Delivered to the customer‘s address
  • Collected in:
  • I.Same store
  • II.Selected store
  • III.Warehouse

Contactless Shopping

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ScanPayGo

  • New generation of loyalty app
  • Branded by the retailer
  • An easy-to-use loyalty app
  • Designed for the modern shopper

Functions:

  • Scanning on the go
  • Information about items
  • Easy to create shopping list and share with friends and family
  • View offers, promotions and coupons
  • Create your basket, pay in app or at a self-service POS
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Fully integrated for LS Central

  • Easy to shop anywhere and anytime
  • Integrated with LS Central
  • Item data
  • Prices and discounts
  • Basket calculation
  • Inventory levels
  • Loyalty
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LS Central POS – Self Ordering/Checkout

  • LS Central POS offers the functionality and flexibility to for self-checkout
  • Self ordering for restaurants
  • Utilizing the HTML templating technology to achieve the look and feel needed
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  • LS Retail is working on integration to 3rd party self-checkouts
  • LS Central POS will provide business logic
  • All Item information, Prices and offers
  • Basket calculation
  • Result in standard LS Central transactions
  • 3rd Party Self Checkout
  • User Interface with process flow
  • Security system

Enhancers / Moduls

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LS Central for pharmacy manages various types of:

  • prescriptions, handle drugs effectively and keep track of the levels of pharmaceutical stock across all stores.
  • retail items (including pricing, replenishment, campaigns/promotions, loyalty, etc.)
  • appointments and reservations and finalize sales at the POS.

This means pharmacies can use just one software solution to manage all their product sales, from pharmaceuticals to health to beauty, as well as bookings within the same software solution

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LS Central for hotels unites the typical

functionality of a traditional hotel Property Management System (PMS) with the deep retail- and hospitality-specific features that the LS Retail solutions are known for.

The system will cover all the main processes required in hotels and resorts, ranging from accommodation, to services such as spa bookings and reservations, to retail sales and restaurant management, all within a single system.

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eCommerce for LS Central

Out-of-the-box integration to your e-commerce site

  • LS Central offers out-of-the box integration with Magento, Avensia and Dynamicweb, some of the best-known global eCommerce platform providers.

Deliver a unified experience

  • With a unified commerce system your business information is always consistent in all channels

Click and collect

  • Let your customers decide how to receive their purchases, either collect it in a selected store or have it delivered
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Analytics for LS Central

  • Reports and visualization built in PowerBI
  • Access to your KPIs on any device
  • Customizable dashboards and reports
  • Data extraction layer
  • Data warehouse hosted in Azure
  • Free for partners and customers
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Bookings for LS Central

  • For general appointments, courses, classes, rentals and events. 
  • Reserving related resources, duration-based pricing and finalizing on point of sale.
  • Sample of use:
  • Reserving experts & equipment
  • Pharmacy & retail
  • Reserving therapists and location
  • Spas, saloons, fitness centers
  • Reserving classes, rides and trips
  • Resorts, transport and leisure
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Staff Management for LS Central

Workforce management system

  • Easy to maximize your staff productivity and satisfaction
  • Plan and distribute staff rosters, oversee and approve work hours, and gain a clear overview of timetabling, costs, and budget requirements Includes
  • Staff roles
  • Assignment
  • Budget
  • Roster planning
  • Time registration Benefits
  • Accurate and easier planning
  • Accurate hours
  • Accurate salary
  • Accurate statistics and better analysis
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Handles core EFT functions with terminals and services, like: Purchase; Void; and Refund.

It gives the POS/ECR an opportunity to manage multiple payment service providers (PSPs) with one way of work.

LS Pay gives access to multiple PSPs and various devices (PEDs) in different plugins, handling communication through USB, Ethernet and Bluetooth, all depending on the end system.

LS Pay encapsulates the complexity with the communication protocols and has one interface supporting all plugins.